Direct Email Channels
We utilize structured email channels for customer and legal support. Please select the appropriate category to route your message to the correct team.
1. Official Contact Directory
General Customer Support
Assistance with account access, workspace setup, dashboard metrics, and general platform inquiries.
ahmedomran12622@gmail.com
Privacy & Data Protection
Inquiries regarding personal data rights, data subject access, erasure requests, and privacy policy compliance.
ahmedomran12622@gmail.com
Security Vulnerability Disclosure
Responsible disclosure of technical vulnerabilities, security observations, or credential incidents.
ahmedomran12622@gmail.com
Integration & Connector Support
Help with connecting Shopify, Meta Ads, Search Console, GA4, or Google Ads accounts and resolving sync errors.
ahmedomran12622@gmail.com
Legal & Administrative Inquiries
Questions regarding Terms of Service, business authorization, corporate governance, or legal notices.
ahmedomran12622@gmail.com
2. Submission Guidelines
To help our team process your request effectively, please include the following details in your email:
- Your registered organization name and workspace account email address.
- The relevant provider connector name (e.g., Google Ads, Meta, or Shopify).
- A concise description of the issue or inquiry, including relevant error codes or screenshots.
3. Information Security Rule
Strict Credentials Warning
Security Notice: Never send user passwords, OAuth access tokens, API master secrets, or payment credentials via email. Our staff will NEVER request confidential credentials.
4. Response Expectations
We aim to review and respond to incoming inquiries as reasonably possible during standard operational business hours.